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      Directorate of Field Publicity Itanagar    

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Citizen's Charter

    OUR VISION:

     We envision to inform and empower the people with awareness on central government policies and programmes –

           • Making people informed through interpersonal sustained publicity campaigning;

              • Bringing about attitudinal changes in the minds of the people through publicity programmes;

           • Mobilising public opinion in favour of implementation of welfare and development programmes.

    OUR MISSION:

     We act as a facilitator in coordination with state/ central government departments/ agencies to create awareness about the policies, programmes and achievements of the government.

     Our mission thus is to empower the weaker sections of society especially at the grass roots level with information about schemes meant for their betterment and persuade them to derive benefit from them.These include:-

                • Collecting feedback and reporting to the development agency in measurable, analyzable and actionable manner.

                     • To enable the client Ministries to tailor their plans and to formulate polices in the best interest of the common man. 

    SERVICES STANDARDS:

    GRIEVANCE REDRESSAL MECHANISM :

 

              SERVICES STANDARDS

Sl.NO.

MAIN SERVICES

STANDARDS

1.

Field Publicity Campaign with the Aid of Publicity Literature and Different Modes of Audio Visual Tools

As per Scheduled Programme

2.

 

Distribution of Publicity Material at Office Premises

Instant during the programmes

3.

Field Publicity Campaign with the Aid of Publicity Literature and Different Modes of Audio Visual Tools – On Demand

60 Days

4

Feedback to clients other than Ministry of I&B

60 days

 

     a) Name and contact details of Public Grievance Officer: Shri B Narayanan, Director, DFP, East Block-4, Level-3, R.K. Puram, New Delhi-110066. Tel. No. 26103421(O).

     b) Helpline No.011-26175896 Email Address : dirhq.dfp@nic.in

       c) Response to be expected by person lodging the Grievance : Acknowledgement followed by Timely Redressal

      d) Timelines for redress : • Acknowledgement : Within 15 days of receipt. • Redressal : Within 60 days.

      INDICATIVE EXPECTATIONS FROM SERVICE RECIPIENTS: Our services to the citizens are absolutely free. We do not charge fee for providing publicity support to our clients on various on-going national themes. However, we organize special programmes to focus on specific themes on client ministry/organisation’s request and these are organized on the basis of funds made available to DFP by the concerned ministry/ organization.

SUGGESTIONS: We welcome suggestions for improving the quality of our programmes and serving the citizens of the country through our programmes.

You may contact or write to the Director General, DFP, Ministry of I&B, East Block-4, Level-3, R.K. Puram, New Delhi-110066, on Telephone No. 26106316 (Telefax) and e-mail dir.dfp@nic.in. Your suggestions for improving our programmes are always welcome.

NEXT REVIEW OF THE CHARTER :

      e) Any grievance may first be lodged with the concerned Regional Officer.

      f) If not redressed within a reasonable time, it may be taken up with the Public Grievance Officer.

     g) If the grievance is still not redressed, the same may be taken up with the Joint Secretary (P & A), Ministry of I & B, Sixth Floor, Shastri Bhavan, New Delhi – 110001.  

    STAKE HOLDERS/CLIENTS.:

  •  Central government ministries/departments;
  •  Governments of States/Union Territories;
  •  Autonomous bodies, NGOs and national and international organization.

     RESPONSIBILITY CENTERS AND SUBORDINATE ORGANIZATIONS :

     The Directorate has 22 Regional Offices (detailed below) each headed by an Additional Director General/Director/Joint Director/Dy. Director level officer to supervise publicity activities of units under their jurisdiction. Presently there are 207 Field Publicity Units headed by a Field Publicity Officer and are equipped with audio-visual equipment, publicity literature, exhibition kits and a vehicle, which carry out the publicity activities on government policies and programmes.

        As part of publicity activities, film shows, song and drama programmes, sports meets, debates, competitions, quiz, seminars, talks, group discussions, healthy baby shows, rallies etc. are organized by our field units.

Highlights
 
During the month of April 2017 Regional office,DFP,Itanagar continue in monitoring and supervising programmes organised by the FPUs on various central flagship schemes like Swacch Bharat Mission,Skill India Mission, Atal Pension Yojana, BBBP and PMJDY covering 53 village and reached 7380 audience through Photo exhibition, oral communication and film shows.
During the month of April 2017 Regional office,DFP,Itanagar continue in monitoring and supervising programmes organised by the FPUs on various central flagship schemes like Swacch Bharat Mission,Skill India Mission, Atal Pension Yojana, BBBP and PMJDY covering 53 village and reached 7380 audience through Photo exhibition, oral communication and film shows.
During May 2017 units in this region conducted 49 photo exhibitions , 77 door to door inter personal talks, group discussions 49 photo exhibitions in 52 villages reaching 6670 audience. Units also organised group discussions on 28th on Prime Minister's Man Ki Baat.
During the month of April Regional Office, Itanagar continue in monitoring and supervising publicity programmes organized by the FPUs on various central schemes like Swacch Bharat Mission, Skill India Mission, Atal Pension Yojana, BBBP, PMJDY etc.
During the month of July, 2017, units are organised various publicity programme through oral communications, film shows, photo exhibitions and distributing publicity materials related to GST,Beti Bachao Beti Padao, Swatchh Bharat Abhiyan and other flagship programmes of central government in their respective headquarters covering 59 villages and reached 5975 audience.
During the month of July, 2017, units are organised various publicity programme through oral communications, film shows, photo exhibitions and distributing publicity materials related to GST,Beti Bachao Beti Padao, Swatchh Bharat Abhiyan and other flagship programmes of central government in their respective headquarters covering 59 villages and reached 5975 audience.
During March, 2017 Along unit organised the last RMNCH+A programme allotted to this region in the 2nd phase at Jengging in Upper Siang district. Also all the units organised publicity campaign under Swachh Shakti Saptah from 1-8th March. Regional office organized the 3- monthly workshop on Rajbhasa and also the concluding workshop on RMNCH+A campaign to discuss the implementation on 15/3/2017. Regional Office also participated in the ‘Say No to Plastic’ campaign organized by NHPC and Ziro unit participated in the NHPC programme on Mother & Child Health under PMSMA. As many as 80 villages and 14497 population were covered during RMNCH+A campaign and health camps were attended by 250 and Healthy baby show by 50 children. In addition the units conducted routine publicity activities like interpersonal discussion, photo exhibition and film shows.
During the month of June 2017 Regional Office, DFP, Itanagar organised Hindi Workshop and SOP workshop on 15th June 2017 , 16th June 2017 respectively. Regional office also observed 3rd International Day of Yoga in coordination with the NHPC, Itanagar. Bomdila ,Pasighat and Tawang units organised Special Outreach Programme on 25/06/2017, 28/06/2017 and 30/06/2017 respectively and all the DFP units celebrated IDY in a colourful manner on 21st June,2017. GST benefits, Swachha Bharat Mission, PM Jan Dhan Yajona and Betio Bacho and Beti Padhao were highlighted.
During February, 2017 Field units in the region organised six special outreach programmes on RMNCH+A in Upper Subansiri,Lower Subansiri,Lohit,Kurung Kumey,Changlang and East Kameng district. In addition units also organised regular publicity campaign through interpersonal communication, photo exhibitions and film shows on various flagship schemes of the government like MUDRA yojana, PMJDY , Swachh Bharat Abhiyan, Gramin Vikas Yojana, ,Atal Pension Yojana, Pradhan Mantri Krishi Bima Yojana and Skill India Mission at various locations in Arunachal Pradesh. Local media gave extensive coverage on DFP’s initiative in spreading awareness about Government Schemes.
During the month of August, 2017 DFP, Pasighat & Seppa unit with the coordination of RGU, Doimukh and NIT, authority Yupia organised 2 SOP on the theme of National Handloom Day on 5th and 7th August. DFP Tezu & Pasighat and Along & Ziro units also organised SOPs on Naye Bharat Ki Manthan…..Sankalp Se Siddhi at Mahadevpur-I village and Yigi Kaum village in Namsai and West Siang Districts respectively on 25th and 28th August, 2017. These were extensively reported by local press.The Regional Office as well as units also observed New India Movement 2017-2022 on 9th by taking New India pledge. Besides, units also organised various publicity programmes related to central govt. flagship programmes covering 34 villages 11610 audience.
 
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