One of the most important activities of the Directorate is the feedback service. During their interaction with the people,
the field officers gather reactions of the people to various government programmes / policies.
These public reaction reports are forwarded to the concerned authorities at the district or
state levels for necessary action. Where action at higher level is called for, the reaction
reports are also sent to the concerned ministries of the Government of India. In addition
to the Public Reaction Reports, the field officers also collect success/development stories
for giving wider publicity.
From July, 2004 a fortnightly report has been introduced which is based on peoples problems which are based on
all over the country. However, this report has been discontinued from August 2007.
In lieu of this a monthly report is submitted to the ministry as per instructions of
the secretary, Ministry of I & B. This report has assumed importance in view of the
fact that the problems are brought to the knowledge of the concerned.
Monthly Performance Report
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